Policies, Procedures & Forms

My Wellness Academy is committed to professionalism, transparency, and ethical practice in alignment with IICT Premier Training Provider standards.

Below you’ll find our key policies and downloadable forms to support students, clients, and practitioners.

Each document is reviewed regularly to ensure compliance with Australian Consumer Law and best practice.

About Our Policies

Our policies are designed to protect your rights, privacy, and safety — whether you’re attending a Reiki workshop, enrolling in a practitioner course, or booking a healing session.

They reflect our commitment to ethical conduct, student care, and professional standards in all modalities, including:

  • Reiki (Usui Shiki Ryoho)

  • Crystal Therapy Practitioner Training

Policies & Procedures

Explore our official documents below. Each opens in a new tab for easy viewing or download:

Code of Ethics
Code of Conduct
Cancellations & Refunds Policy & Procedure
Complaints & Grievances Policy & Procedure
Products & Digital Goods Refund Policy
Record Keeping Policy
Giveaway & Competitions T&C’s
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Forms & Documentation

These forms help streamline your enrolment, intake, and feedback processes. Please download, complete, and return via email to ad***@*******************om.au prior to your session or workshop.

Client Intake Form
Student Registration Form

Complaints & Grievances Form

Reiki 1 Practice Session Log

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Our Committment

We believe that professional integrity and compassion go hand in hand. By maintaining clear policies and accessible forms, we ensure that every student and client feels respected, supported, and safe throughout their journey with us.

For any questions regarding these policies, please contact us at ad***@*******************om.au or visit our Contact Page.

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